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Technical Support

Contact FileCloud Support

  • Your FileCloud purchase comes with email and remote troubleshooting support
  • We answer all support questions within one business day and most within a few hours
  • If your question or issue cannot be resolved via email, our support team will connect remotely via screensharing software to troubleshoot and fix the problem on your server
  • Our support hours are from Monday to Friday 9 AM to 5 PM US CST.


13785 Research Blvd, Suite 125
Austin TX 78750, USA

Phone: +1 (888) 571-6480
Fax: +1 (866) 824-9584


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(+49) 8846 7929 724
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(+33) 977 215 403