Technical Support

Contact FileCloud Support

Our team of experts have more than 10 years of experience providing hands-on help for Global 1000 enterprises, educational institutions, government organizations, managed service providers and anything in between.

Base Support comes with all FileCloud products and includes:
  • Access to online knowledge-base and how-to video library
  • Email Support
Clients with Premium Live Support have access to:
  • Live Support Sessions with response SLAs within local (Time Zone) business hours.
Clients with Extended Live Support have access to:
  • 7×24 Live Support Sessions with response SLAs

Professional Services: provides live support for design, architecture, deployment assistance, admin/user training, onboarding, etc.

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Worldwide

FileCloud
13785 Research Blvd, Suite 125
Austin TX 78750, USA

Phone: +1 (888) 571-6480
Fax: +1 (866) 824-9584

Europe

FileCloud Technologies Limited
Hamilton House 2,
Limerick, Ireland