Powerful HIPAA Compliant File Sharing

for Hospitals and Healthcare Organizations

Client Logo
Client Logo
Client Logo
Client Logo
Client Logo
Client Logo

Secure and Simple HIPAA Compliance

HIPAA Compliance Center

FileCloud’s compliance center helps ensure that complicated regulations are connected to FileCloud’s security options and best practices, with a separate tab for HIPAA to help ensure that your admins or compliance officers have visibility over infractions, changes, and recommendations.

Built-in DICOM Image Preview

As a HIPAA compliant client collaboration tool, FileCloud facilitates large file support, so users can easily store, preview, and share medical files like X-rays, CT scans, ultrasounds, and MRIs in DICOM (.dcm) format. FileCloud also provides Resumable Uploads, so in the case of a lost connection, large file uploads are not lost, just paused.

HIPAA Compliant Hyper-Security

Powerful encryption secures data at rest and in transit. Automatic anti-virus protection scans all uploaded files. Smart DLP and other enhanced security protocols ensure patient and client privacy.

Gartner Per Insights Logo 2018
Gartner Per Insights Logo 2019
Gartner Per Insights Logo 2020
Gartner Per Insights Logo 2021
Gartner Per Insights Logo 2022

FileCloud has received the Gartner Peer Insights Customers’ Choice Distinction for the fifth consecutive time!

92% of our customers would recommend us to a friend.

Rating Stars Image 4.5

The Importance of Secure File Transfer for Health Care Professionals

As soon as patients and clients provide you with private health information, that data becomes your responsibility. Yet due to the collaborative nature of healthcare, especially with the intersection with insurance claim filing, sharing these files is essential to your completing your work and meeting the patient’s needs.

What is protected under HIPAA compliant document sharing?

Screenshot of Dicom file preview with FileCloud

HIPAA (Health Insurance Portability and Accountability Act of 1996) is a federal statute mandating the adherence to specific guidelines and rules aimed at safeguarding confidential medical data from unauthorized disclosure in the absence of patient approval. Healthcare entities, insurers, data processing entities, and their business partners must comply with these standards to ensure the security of confidential health information. Additionally, electronic health information (e-HPI) is also subject to the protective provisions of HIPAA.

Achieve Better Patient Outcomes with FileCloud

Digital business processes are crucial for healthcare teams because they provide the right data where you need it, when you need it. FileCloud’s HIPAA file sharing mechanisms gives you a single platform to manage, secure, and collaborate on all your content and processes while adhering to industry standards such as HIPAA. Have fast and secure access to files from the exam room to the medical office and everywhere in between.

Screenshot of FileCloud's HIPAA Compliance Admin Dashboard

FileCloud’s Compliance Center

The Compliance Center is a powerful tool for compliance and IT managers. This interface, specifically the HIPAA tab, clarifies and connects complex HIPAA requirements with actionable policies and settings within FileCloud, allowing managers to see whether or not compliance regulations are met and fix any issues easily.

Compliance requirements are listed in a table, along with FileCloud settings that address the requirement. The “Status” column confirms compliance or depicts the number of violations. The “Actions” column connects users with information and editing options.

Admins control which rules in the configuration to activate.

Already have a solution in place for a requirement outside your FileCloud environment? No problem – simply bypass the rule in the “Actions” column.

Secure Electronic Medical Record Compliance

With increasing data breaches, your IT infrastructure must be able to protect the privacy of clients and patients.

FileCloud provides extensive and powerful HIPAA file transfer features to help support compliance requirements and maintain client trust. These include custom metadata with templates for confidential information like PII or credit card numbers. The Content Classification Engine uses this metadata to automatically scan and apply relevant metadata tags. These tags are then picked up by FileCloud’s smart DLP to ensure any confidential information is kept secure on your FileCloud server.

Why FileCloud is the Best HIPAA Compliant File Transfer Solution

FileCloud supports HIPAA compliance by providing advanced encryption in-transit and at-rest, detailed activity and audit logs, integration with existing network shares, powerful admin tools like reporting, user-friendly data leak prevention, device management, a drive app, and single sign-on capabilities. Additional features include:

  • The Compliance Center with a separate HIPAA tab
  • A built-in tool for previewing DICOM medical images like X-rays, CT scans, and ultrasounds directly in your browser.
  • An enterprise record management system that efficiently manages records throughout document lifecycle, from creation and distribution through archival and deletion. The records management system identifies information to be retained as records, and manages it throughout the document lifecycle for easy retrieval in support of legal proceedings or internal processes.
  • Workflow automation streamlines processing of healthcare file sharing, improving performance, HIPAA compliant document management and reducing human error.
  • Granular permissions for files and folders and designation of users as Group Admins help reduce the administrative load on system admins; users are empowered to customize and manage information under their purview as needed, all while protecting ePHI from unauthorized access.

Powerful File Sharing Features

Public, private, and password-protected shares give you control over what you share and how. Shares can also be sent with expiration dates or download limits. Revoke access at any time or adjust share permissions. Granular subfolder-level permissions provide flexibility when working in Team Folders.

Built-in Document Preview

FileCloud supports a variety of common and specialized file types, including DICOM medical images. Preview files directly in your browser desktop application, or Sync/Drive client. You can also adjust file preview access through global, group, or user-based permission policies.

Faster Access to Data

FileCloud provides easy access to remote data via browser or FileCloud clients, such as FileCloud Drive and Sync. Users can grant access when requested by authorized organizations, and regulators can view, download, and print documents.

Advanced Audit Capabilities

FileCloud keeps track of complete audit logs (what, when, who, where, and how). Detailed share analytics and records of who uploaded, downloaded, deleted, and previewed files from your client portal are available anytime. Logs can be easily exported in CSV files for review.

Unparalleled Security

Get maximum protection from email spoofing and ransomware attacks using FileCloud’s built-in protection. Security includes 256-bit AES SSL encryption for data at-rest and SSL/TLS protocols for data in-transit, two-factor authentication, anti-virus scanning, malware detection, and remote wipe capabilities.

Prevent File Deletion

FileCloud hierarchical retention policies can help prevent accidental file deletion. If any sensitive file is deleted, the system can send email alerts to administrators and supervisors. Deleted files remain in the system, and administrators can restore the files.

Data Loss Prevention

FileCloud’s High Availability architecture ensures strong protection against lost access to records. Unlimited file versioning helps revert data to older versions if needed. FileCloud’s advanced heuristic engine, a proprietary technology, helps identify and prevent ransomware attacks.

View-Only Access

FileCloud can enforce various access levels, from full to ‘view only’ access, which enables users to view files but not download. This system is ideal when coordinating with external vendors, consultants, and insurance companies while handling confidential information.

Start Free Trial!

FileCloud is Built for Healthcare

Secure HIPAA-compliant Mobility
Allow doctors to have instant access to critical documents while protecting their patients’ Protected Health Information (PHI).

Easily Obtain Forms & Consent
Patients can upload and download forms using their mobile devices. FileCloud’s workflow automation streamlines file sharing for healthcare by automating document processes so patient communications and intake can be streamlined.

Improve Care Coordination
Centralize departmental resources and allow care teams to coordinate patient care and DICOM studies to achieve better quality outcomes.

Streamline Research
Easily collaborate with other academic medical centers and departments to conduct research.

Deliver Patient Education
Encourage patient-focused guidelines and educational content, including videos and rich media.

Simplify Your Digital Transformation

FileCloud can enable the digital transformation of your organization by providing instant access to critical information whenever it is needed, across any device or network.

  • Adhere to HIPAA compliance standards
  • Prevent ePHI theft
  • Experience a seamless and consistent experience across all devices

FileCloud provides health care organizations complete control over files and folders with real-time visibility of all user activities.

Administrators can add or deactivate user accounts and easily re-assign and restrict permissions for any folder. FileCloud also provides administrators with a rich set of features to monitor file-sharing and history.

Employees don’t always have online access to their files, but saving critical company data such as lab results on personal laptops or mobile devices can lead to serious security issues. FileCloud addresses all your organization’s access and sharing needs through our sync and drive solutions.

Summary of HIPAA Compliance Rules

HIPAA compliance rules protect patient privacy. There are three types of rules:

  • Privacy Rules – define the type of information that must be kept private by categorizing it as “Protected Health Information,” (PHI)
  • Security Rules – requires administrative, physical, and technical safeguards to address the confidentiality, integrity, and availability of ePHI
  • Breach Rules – require breaches of unsecured PHI to be notified to HHS, affected individuals, and, in some cases, the media.

HIPAA Protects Specific Types of ePHI:

  • Patient names; names of relatives
  • Geographic subdivisions (smaller than state)
  • Telephone numbers
  • Full Face Photos or Videos
  • Fax numbers
  • Social Security numbers
  • URLs
  • IP address numbers
  • Biometric identifiers
  • E-mail addresses
  • Device identifiers and serial numbers
  • Medical Record Numbers
  • any other unique identifier number

HIPAA requirements protect ePHI in several ways:

  • Limits who may use or disclose PHI
  • Limits the purposes for which PHI may be used or disclosed
  • Limits the amount of information that may be used or disclosed (Minimum necessary rule)
  • Requires use of safeguards over how PHI is used, stored, and disclosed


13785 Research Blvd, Suite 125
Austin TX 78750, USA

Phone: +1 (888) 571-6480
Fax: +1 (866) 824-9584


FileCloud Technologies Limited
Hamilton House 2,
Limerick, Ireland

Copyright © FileCloud. All Rights Reserved.