FileCloud is one of the leading EFSS solutions on the market, recognized by the Gartner Customers’ Choice Award and serving thousands of organizations internationally as their primary file-management solution. How do we do it? We asked around, and here are some of the top reasons why you guys chose (and love!) FileCloud.
1 | Responsive Support and Service
With support teams on a daily 9-to-5 standby and the guarantee that your questions get fully addressed within the business day, it’s no secret that the customer service you get with your purchase is extraordinary. Our support begins even before you become a valued part of our community — interested customers can schedule a demo with an experienced member of our team before making the big decision of enterprise file-management software. All these factors work in unison with our comprehensive, easy-to-follow documentation to ensure that every single one of your questions, issues, and concerns are promptly answered to your satisfaction.
2 | Ease of Integration with existing Infrastructure
It’s stressful to have to switch from or start using a new file-management solution, and we know it! That’s why we make sure FileCloud causes minimal disruption to the workflow you’re used to — our software integrates seamlessly with your current infrastructure and conventions while working with your existing storage systems and processes.
3 | Return on Investment (ROI)
At FileCloud, we strive to offer meaningful features that make a difference for enterprise file-management, without complicated pricing tiers or restricting critical features to expensive add-ons. (Compare our features with competitors in our Competitor Matrix). Combined with the ability to leverage your existing infrastructure, FileCloud remains an flexible, powerful file-management solution.
Top Features of FileCloud
ITAR provides a set of government regulations dictating how to prevent the distribution of defense items and services outside the US. ITAR violations may result in high criminal or civil penalties. FileCloud can be configured on-prem to support ITAR cybersecurity requirements, or it can be deployed as a SaaS solution, deployed on AWS GovCloud architecture. Furthermore, the Compliance Center includes an ITAR tab, which connects specific ITAR requirements with FileCloud capabilities and settings in both the admin console and the user portal.
Customize FileCloud with your own logos and domain names to provide the exact branding experience and professional look that you want to give to your clients and customers. We believe in giving our customers complete control over software and data. Unlike many solutions that offer ‘One Size Fits All’, we want to give options that help our customers select a right cloud model for them and adopt the cloud at a pace that is right for them.
With FileCloud Online, you get the complete flexibility and choice to decide where your organization’s data is stored. FileCloud Online is hosted in secure, world-class data centers in the US, EU, Canada, Australia, and Asia. You can select a region that is right for your business which can help you improve your business’ scalability and performance.
You can easily manage a large set of files, share large files easily with FileCloud. Share and access using any device. FileCloud offers on-premise solution or cloud-based EFSS solution that enables you to share and sync very large files with no size limit across multiple devices. FileCloud simplifies team collaboration and improves productivity while ensuring enterprise-grade security and many more features.
VPN is a way to get secure remote access to your company file servers but configuring the same as well as the on-going training and maintenance drains a lot of IT resources and money.
FileCloud offers the easiest way to get remote access to your existing windows and network file shares. No VPN or FTP required. FileCloud can be easily installed on top of your file servers and get remote access in minutes. It honors existing NTFS permissions on network folders and applies them to user access which eliminates the need to recreate access permissions in FileCloud.
FileCloud supports users with multiple ways to access data securely: web access, Sync, FileCloud Desktop (desktop client), Mobile Apps, Outlook Add-on, etc.
Security, privacy, and data ownership are fundamental to FileCloud’s security architecture:

Beyond the architecture itself, FileCloud incorporates multi-layered security tools and settings. Admins can configure encryption (AES encryption for data at rest, TLS encryption for data in transit), authentication mechanisms (Active Directory, two-factor authentication, and single sign-on integration), role-based access controls (RBAC), client application security policies, antivirus and CDR. They can also monitor activity within the environment through built-in and custom reports, comprehensive audit logs, admin workflows, and the connected devices inventory (which also supports remote device management).
Security capabilities don’t stop with admins. Users can also contribute to an enterprise’s security by leveraging FileCloud’s unlimited file versioning, file locking during collaboration, granular folder and file sharing permissions, and sharing security tools (such as expiration dates, password-protection, and download limits).
With FileCloud, you can create the enterprise-grade file sharing platform you need to protect sensitive, enterprise data within and beyond the network boundary, while enabling employees and collaborators to engage with information and build business momentum.
By Team FileCloud