Dynamic Administrative Control
FileCloud incorporates a variety of tools and policies to secure data while ensuring ease of access to admins and users. Admins can influence how users share information with other users and groups, restrict file permissions, and set up user-admins, among other capabilities. These controls protect data from loss, misuse, corruption, or malfeasance. Read on for more information on FileCloud’s admin capabilities.
User and Device Management
FileCloud provides a detailed inventory of connected devices (computers, smartphones, and tablets) for every user. In case of an emergency, FileCloud admins can block users, remotely wipe data from devices, or send messages and notifications to connected devices. They can also copy or move files from one user to another and revoke share permissions at any time.
For organizations with many members or departments, users can be designated as user-admins. This ensures that admins can maintain fine-tuned control over the FileCloud environment, but team leads and managers can add users and implement certain policies that make sense for their groups.
By controlling and protecting the data stored on endpoint devices, as well as extending certain admin privileges to users, FileCloud can reduce support costs and business risks while maximizing productivity and efficiency.
Customization and Branding
The FileCloud login page can be customized to reflect your organization’s brand using a background image and company logo. Of additional note, you can run FileCloud on your business domain. Share links originating from your domain assure users that files are from a trusted source and reduce spoofing and ransomware attacks.
Even the language within notifications, terms of service, and automatic emails can be adjusted to match your company’s branding and tone. A custom newsfeed can broadcast important announcements to users.
Encryption
With data interception and leaks on the rise, FileCloud uses the most secure technologies to satisfy any demanding usage situation. SSL/TLS protocols secure files in transit. In addition, FileCloud uses 256-bit AES encryption for data at rest, one of the strictest encryption standards in the world. AES encryption is approved by the National Institute of Standards and Technology for federal use. Decryption is automatic for FileCloud users, ensuring there is no interruption in service or access once admins enable encryption.
Single and Multitenancy
Multitenancy support with FileCloud reduces the overhead of maintaining multiple instances for data and access abstraction. A default super administrator maintains control over multiple sites through the “Manage Site” dashboard.
Super admins can set site-specific admins that only have access to their assigned site. This administrative hierarchy makes it easy to manage multiple sites and maintain Service Level Agreements (SLAs).
Every site can be configured with a custom user limit, storage quota, encryption key, and expiration. Adding and removing a site is web-enabled, and it takes just a few clicks.
Search and Audit Tools
FileCloud’s audit reports help system administrators, compliance officers, and CTOs understand platform usage and monitor user behavior. Reports and filtering tools can be easily accessed through the centralized admin dashboard. These reports can also be exported as CSV files for ease of internal and external review. Pre-configured or customized reports can be run manually or set to run on a regular basis. Reports can also be paused or deleted at any time. Some report examples include:
- User Shares report: collects username, location, expiration, and share type (private or public)
- User Locks report: lists files locked by the user
- Device Summary report: lists usernames, devices and device details, last login, and pending actions.
FileCloud monitors all user logins and activities including deletion, uploads, and downloads. In addition, FileCloud provides tools to filter activities using a date range, usernames, and federated text search through SOLR integration.