Top 3 Reasons Customers Choose FileCloud
FileCloud — one of the leading EFSS solutions on the market, recognized by the Gartner Customers’ Choice Award in 2018 and 2019, and serving thousands of organizations internationally as their primary file-management solution. How do we do it? We asked around, and here are some of the top reasons why you guys chose (and love!) FileCloud.
| Responsive Support and Service
With support teams on a daily 9-to-5 standby and the guarantee that your questions get fully addressed within the business day, it’s no secret that the customer service you get with your purchase is extraordinary. Our support begins even before you become a valued part of our community — interested customers can schedule a demo with an experienced member of our team before making the big decision of enterprise file-management software. All these factors work in unison with our comprehensive, easy-to-follow documentation to ensure that every single one of your questions, issues, and concerns are promptly answered to your satisfaction.
| Ease of Integration with existing Infrastructure
It’s stressful to have to switch from or start using a new file-management solution, and we know it! That’s why we make sure FileCloud causes minimal disruption to the workflow you’re used to — our software integrates seamlessly with your current infrastructure and conventions while working with your existing storage systems and processes.
At FileCloud, we strive to offer more for less. In contrast to some of our biggest competitors, we boast numerous more relevant, impactful features for you and your team, all while guaranteeing much lower prices. Compare our features with our competitors here. Combined with the ability to leverage your existing infrastructure and save on overhead costs, FileCloud remains one of the most affordable, yet powerful file-management solutions on the market.
Top Features of FileCloud
ITAR provides a set of government regulations dictating how to prevent the distribution of defense items and services outside the US. ITAR violations may result in high criminal or civil penalties. FileCloud, paired with AWS Govcloud provides end to end encryption, FIPS 140-2 encryption, smart content classification. FileCloud is also cost-effective and since ITAR compliance comes with the enterprise version, you do not have to pay extra for this add-on service we offer.
Customize FileCloud with your own logos, domain names and provide the exact branding experience and professional look that you want to give to your clients and customers. We believe in giving our customers complete control over software and data. Unlike many solutions that offer ‘One Size Fits All’, we want to give options that help our customers select a right cloud model for them and adopt the cloud at a pace that is right for them.
With FileCloud Online, you get the complete flexibility and choice to decide where your organization’s data is stored. FileCloud Online is hosted in secure, world-class data centers in the US, EU, Canada, Australia, and Asia. You can select a region that is right for your business which can help you improve your business’ scalability and performance.
You can easily manage a large set of files, share large files easily with FileCloud. Share and access using any device. FileCloud offers on-premise solution or cloud-based EFSS solution that enables you to share and sync very large files with no size limit across multiple devices. FileCloud simplifies team collaboration and improves productivity while ensuring enterprise-grade security and many more features.
VPN is a way to get secure remote access to your company file servers but configuring the same as well as the on-going training and maintenance drains a lot of IT resources and money.
FileCloud offers the easiest way to get remote access to your existing windows and network file shares. No VPN or FTP required. FileCloud can be easily installed on top of your file servers and get remote access in minutes. It honors existing NTFS permissions on network folders and applies them to user access which eliminates the need to recreate access permissions in FileCloud.
You can use multiple ways to access data securely: Web access, Sync, Remote Drive, Mobile Apps, Outlook Add-on, etc. Security, privacy and data ownership is fundamental to FileCloud’s security architecture. FileCloud security starts with 256-bit AES SSL encryption at Rest, Active Directory integration, two-factor authentication, SSO (single sign-on), granular user and file-sharing permissions, client application security policies, automatic anti-virus scanning of files when uploading, unlimited file versioning, file locking, endpoint device protection, comprehensive HIPAA compliant audit trail, and GDPR compliance. FileCloud also supports federal security standard FIPS 140-2. With FileCloud, you can be rest assured that your corporate data is well protected in your servers and employee devices.
With the increasing shift to working from home worldwide, you can maximize your FileCloud solution by ensuring that you provide the easiest way to get secure, remote access to your file servers anywhere.
With FileCloud, you can securely access and share files without a complex VPN setup.