Call Design, an international firm with offices in Sydney, Melbourne, Manila, Hong Kong, and the United States specializes in software solutions for the optimization of workforce development and performance management, as well as providing consulting, training and support to global organizations.
With a staff of 70, Call Design works with call centers, back office departments, retail environments and branches to right size improvements in workforce development and productivity, by ensuring the right people, with the right skills are involved at the right time, resulting in a superior customer experience.
Read more about how Call Design manages it all with FileCloud.
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