Information technology plays an essential part in achieving the performance and results that taxpayers expect. Information needs to be shared to get things done, but not at the cost of security. Achieving both of these goals simultaneously is a key characteristic of effective government that IT, and file sharing specifically, must support.
This study focuses on a government department that did not have any robust solution in place for sharing files, storing files in the Cloud, or backing up data. Internal staff and external collaborators were backing up files and computers onto USB and other removable drives. The result was increased security risks and loss of data and time.
