Frequently Asked Questions (FAQs)

What is a cloud file server?
A cloud file server is the central storage hub of a computer network system. Users can connect to the file server to access stored information and data. FileCloud is a cloud file service that offers advanced data management and compliance features, a powerful admin dashboard, and secure file sharing.

What are the advantages of file servers?
Cloud servers enable remote access from anywhere in the world, provided there is internet access. Users can login through secure portals, upload and download information, share and collaborate on files, and take advantage of additional features like compliance and data leak protections and content classification engines.

How do I access files on a server?
Users can access files by going to their cloud service portal and entering their unique credentials. Different service providers have more security measures associated with their login processes, which help keep data safe in the cloud. Some protective measures include two-factor or multi-factor authentication, single-sign on, and device management.

Can you access a server from anywhere?
A server can be accessed from anywhere in the world, so long as the user has a device that can connect to the internet and a stable internet connection. Many cloud service providers have also invested in mobile applications, which make accessing data on the go even easier.

Are cloud servers secure?
Cloud servers are a safe and flexible option for companies that don’t want to have to manage physical servers. Users can access cloud servers through secure portals that incorporate authentication measures. Cloud service providers also often include malware and ransomware protection as well as antivirus software.

Can cloud servers be hacked?
Public cloud servers are often hosted over the internet, which makes them somewhat more susceptible to cyberattacks. On-premises cloud services can also be targeted though phishing scams or malware. FileCloud and other quality services build in protections to detect, repel, and recover data in the unlikely event of a hack.

How much do cloud servers cost?
Many factors go into the different prices for services, including features and add-ons, public vs. private hosting, security integrations, storage capacity, extensibility, and the tier of support. FileCloud offers several options to suit every business or organizational need.

“FileCloud has been a big hit with our users and we hope to continue to use it for other solutions in the future.”

Filecloud's Web File Server

• Reduction in costs to operating expenses
• Remote access using web browser, iPad, iPhone, Android, or any other device
• Collaborate with partners, clients and offices
• Powerful administration for complete control and visibility
• File usage monitoring with audit reports
• Maximum data security
• Unparalleled branding capabilities and more

Discover more about our Small Business File Sharing Server.

on-Premises or Hosted File Server

Advanced Admin Controls

Administrators can create and manage all user information on the online file server, including passwords. For example, the administrator can quickly remove access rights if an employee leaves the company. All access to files is based on permissions set by the administrator, ensuring that employees and partners only see relevant files and folders when using the online file server.

File Permissions

Admin controls folder access using granular access permissions (read only, read/write, read/write/delete). Access can be granted to people across distributed offices, business partners and clients, providing one central collaboration point from any location.

Remote Wipe

Employees can easily share files and folders using custom links. Designed to handle large file sharing, FileCloud handles file transfers quickly. For security reasons, users can choose to have link expiry date setup or remote wipe data in case an employee leaves the organization.

Data loss prevention

When sensitive business data gets in wrong hands, it can cause irreparable damage to your business reputation and key operations. With unique capabilities to monitor, prevent, and fix data, FileCloud stops data leakage and ensures corporate data is protected across all your devices (laptops, desktops, mobile devices or tablets).

File Server Cloud Solutions

Low Cost High ROI

Businesses can save money and reduce administrative overhead by replacing existing file servers with FileCloud. FileCloud provides the best file server offering unlimited client accounts, meaning that you’ll only ever pay for your company users. not for external client/ partner accounts.

Local Cloud with Offline Access

FileCloud allows easy access to on-premises files, even if the Internet is unavailable. It can be deployed on Windows or Mac and is incredibly easy to use!

Advanced File Sharing Features

FileCloud enterprise cloud server enables a central mechanism for sharing folders and files. Share business files and confidential documents with password-protected links, set view/download/edit permissions, set expiry dates on shared links or delete them remotely anytime so that all your data is only ever shared with whomever you want, whenever you want.

More details on setting up a cloud storage file server with enhanced security and scalability.