FileCloud is a Comprehensive Solution for Service Providers
A service provider offers network, application, infrastructure, and IT security management services to enterprises. As such, service providers need to ensure that the technology they provide to their clients works well, is easy to maintain, and is reliable from a cybersecurity perspective.
Service providers seeking to offer efficient EFSS (enterprise file sharing and sync) solutions need a comprehensive technology that addresses enterprise content requirements, while also providing management control and oversight.
That’s where FileCloud comes in.
FileCloud is a secure, compliance-enabling EFSS that help service providers engage additional revenue streams. The robust feature stack supports end-client requirements for file sharing and data governance; however, there are a few key features that make FileCloud an ideal solution for service providers.
Flexible Pricing and Licensing Options
FileCloud offers pricing and licensing structures to meet common service provider billing models. This makes it easy for service providers to integrate FileCloud into their management service offerings and their invoicing cycles.
Pricing options include:
- Per-user/year SKU
- Annual subscription
- SPLA (monthly) billing
FileCloud’s White Labeling for Service Providers
Service providers with many technology solutions may offer these solutions individually or as part of a branded set. With FileCloud, service providers can do both with ease: resell FileCloud, coupled with management services; or they can white label FileCloud as part of a set of services.
By white labeling FileCloud, service providers ensure brand recognition and continued trust with clients. FileCloud’s white labeling options are comprehensive and include:
- Upload of service provider logos, colors, and banners
- A secure client portal with free, unlimited external accounts
- Customized email templates and TOS
- Personalized URL
- Personalized CSS
Scalable Infrastructure
Service providers usually have a variety of clients with ranging infrastructure and management requirements. Technologies included in service providers offerings must be able to offer scalability to meet these ranging client needs.
FileCloud provide enterprise-centric infrastructure support and deployment options for service providers, with options such as:
FileCloud Server
FileCloud’s Server option allows service providers to deploy FileCloud behind service providers firewalls and within desired infrastructure configurations. These configurations include on-premises (Linux or Windows servers or virtualization platforms) or with cloud infrastructure services, such as AWS EC2 S3, Azure Cloud, Oracle Cloud, and Open Telecom Cloud.
This flexible deployment model ensures that client data can be fully managed, scaled, and maintained by the service provider.
ServerLink
FileCloud’s enterprise-centric infrastructure supports a variety of deployments, including on-prem, hybrid cloud, multi-tenancy, multi-site and disaster recovery. This enables service providers to address a wide range of customer types and sizes easily and efficiently.
Multi-Tenancy
FileCloud’s multi-tenancy options offer service providers a powerful way to efficiently manage multiple clients within a single platform. This feature enables service providers to create isolated environments for each client, ensuring their data and configurations remain separate and secure. With centralized administration, service providers can easily oversee all client instances, reducing administrative overhead and streamlining operations.
The scalability and flexibility provided by FileCloud’s multi-tenancy are particularly advantageous for service providers looking to expand their services. As new clients are onboarded, service providers can quickly create new tenants without needing additional infrastructure or resources, allowing them to grow their business seamlessly. Furthermore, the ability to customize each tenant environment based on specific client needs — such as branding, storage limits, and access controls — ensures that service providers can offer tailored solutions, enhancing client satisfaction and fostering long-term partnerships.
FileCloud Online
FileCloud Online provides service providers with a hyper-secure EFSS solution, where the entire infrastructure is hosted by FileCloud. FileCloud Online can be white labeled and deployed in different regions and has built-in scalability.
Comprehensive Backup & Disaster Recovery
FileCloud’s robust backup options give service providers the tools to ensure data integrity and reliability for their clients. FileCloud supports automated, regular backups of files and user settings, reducing the risk of data loss due to accidental deletion, corruption, or hardware failures. These backups can be configured to meet the specific needs of each client, whether it’s daily, weekly, or in real-time, ensuring that data is always up-to-date and readily recoverable.
For service providers, FileCloud’s comprehensive backup and disaster recovery options are critical for maintaining client trust and satisfaction. By providing a reliable mechanism to quickly restore data and services in the event of a disruption, service providers can minimize downtime and maintain business continuity for their clients.
Additionally, the ability to manage backup settings and recovery processes from a central dashboard simplifies operations, making it easier for service providers to deliver high-quality service while reducing the complexity and cost of managing multiple client environments.
Additional Benefits for service providers
FileCloud doesn’t just stop there, but provides a host of other tools and options for service providers including:
A Compliance Center
The Compliance Center simplifies regulations and requirements by providing a dashboard for compliance oversight and management. With separate tabs for GDPR, ITAR, HIPAA, PDPL, and NIST 800-171, the Compliance Center connects regulations with the security controls and retention policies available in FileCloud, helping service providers ensure client compliance simply and easily.
Advanced Security Tools
FileCloud is a hyper-secure EFSS solution with tools that will keep customer data and sites secure and protected from beginning to end. With options and tools like Zero Trust File Sharing®, 256-bit AES encryption and SSL/TLS protocols to secure data at rest and in transit along with AD and NTFS integration, it’s easy to bring FileCloud into a pre-existing organizational infrastructure.
Centralized Admin Dashboard
The dashboard gives admins one place to manage users, devices, files and shares, governance setting and endpoint policies. Here admins can monitor usage, license info, storage, and access. Additionally, built in analytics provide admins with a simple way to review everything, with downloadable reports and chart.