Austin, TX – May 23, 2024 – FileCloud, a leader in content governance and collaboration for unstructured data, announced today the acquisition of privately held Signority, a Canadian-based e-Signature and document workflow platform. Signority, an SOC 2 and CSA STAR Level 2 compliant company, provides organizations with a secure, end-to-end automated digital signature that enables seamless digital transactions. Signority is the perfect fit for FileCloud’s key acquisition criteria with its competitive technology and loyal customer base. This acquisition presents an opportunity for FileCloud to utilize its global platform for additional scale, growth, and efficiency and establish a strong foothold in Canada, in addition to its ever-expanding global presence.

Thousands of organizations leverage FileCloud solutions to manage hundreds of petabytes of business-critical data, while satisfying compliance and governance requirements. Signority, a Canadian-owned and operated company, on the other hand, has built a business focused on helping customers solve the most complex e-Signature and document workflow problems in regulated industries. The two solutions’ complementary nature, along with both organizations’ shared focus on being customer centric and providing best in class customer support, enables FileCloud to simplify end-to-end content management for customers in a hyper-secure and compliant way. Additional synergies, such as a shared focus on data residency, have been of critical importance for both organizations. For FileCloud, the ability to empower enterprises to securely store and manage data within their geographic boundaries has been a major competitive advantage for quite some time. For Signority, Canadian customers have been guaranteed the peace of mind that all data is stored within Canada, in a hyper-secure way.

“Remote work and the push towards digitalization has expanded customer requirements for supporting digital workflows with their enterprise content,” said FileCloud CEO, Ray Downes. “e-Signature represents a key component within our customer’s content lifecycle management and workflows. This acquisition will help us accelerate our impact for customer digitalization, enabling them to meet compliance requirements for sensitive content processing.”

Compliance is a key driver for content sharing, collaboration, and governance platform selection by customers. Regulations such as the E-Sign Act and 21 CFR Part 11 in the US (and the UETA in the EU) are highlighting the need to fulfill digital signature requirements across a range of verticals. This, combined with industry-specific and jurisdictional regulatory requirements means that customers have the challenge of ensuring that their content handling processes are compliant across multiple dimensions. FileCloud simplifies the efforts needed to meet these requirements.

“We are extremely proud of what we’ve been able to achieve as a business,” said Jane He, CEO, Signority. “As part of FileCloud, I’m confident that Signority will thrive in the next chapter of its journey. Not only will the combined portfolio provide great benefits to customers and partners, but the cultural and strategic alignment will provide an ecosystem for global scaling and success. The complementary nature of our product portfolios means that we will be able to broaden the use cases we can address for customers with a range of content compliance and governance requirements.”

Transaction Details

FileCloud acquired Signority in a private transaction in concert with its lead investor, Savant Growth. The transaction is expected to be accretive to ARR and cash flow, beginning in the fiscal 3rd quarter of 2024.

About Signority

Signority streamlines e-Signature process automation and reduces document management costs, enabling customers to better focus on their business. Signority powers online document signing, faster deal closure, and unified document management.

To learn more about how Signority can help your organization, get in touch by visiting Signority.com.

About FileCloud

FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private and hybrid cloud environments.

FileCloud product deployments provide information to FileCloud to assist with customer support and product lifecycle management. Provision of telemetry data is mandatory for FileCloud-hosted online trials and optional for other FileCloud deployments. The following snapshot of information is provided to FileCloud once every 24 hours:

CONSENT FORM

For the purpose of observing the principles of processing personal data – especially the principle of data minimization, this form (the “Form”) is in reference of the information and identification data– as provided by you in the preliminary stage of accepting this Form. This Form shall be completed in accordance with the provisions of the Privacy Policy for the use of our site.

I. DATA CONTROLER

Unless otherwise stated in a service-specific privacy notice, the data controller responsible for processing your information depends on where you are based is:
FileCloud Technologies Limited
Hamilton House 2,
Limerick, Ireland
Company registration number IE 3991657RH.
Email: You may submit inquiries regarding personal data protection, privacy and security matters to: dpo@filecloud.com

II. GENERAL INFORMATION ABOUT THE COLLECTION AND PROCESSING OF YOUR DATA

1. cope of processing

The processing of personal data takes place only with your consent, for the purpose of providing us the contact information where you will feel comfortable for us to contact and provide any required information. Data processing activity is carried out on the basis of your consent expressed by ticking the box corresponding to this Form.

2. Legal basis

The processing of your data is based on your consent in accordance with the GDPR art. 6 paragraph (1), letter (a). You may at any time withdraw your consent by contacting us using the contact information in clause 1.

3. Categories of processed personal data

For the purpose indicated at point 1, above, we collect and process only the following personal data: name; e-mail address; phone number.

In principle, we only store personal data for as long as is necessary to fulfill our legal obligations for which we collected the data. After that, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period for evidence purposes for claims under civil law or due to statutory retention obligations.

4. All processing activities will observe the requirements conditions and obligations as established by the GDPR and our Privacy Policy.

III. RECIPIENTS OF DATA AND DATA TRANSFER TO THIRD COUNTRIES

1. Recipients of Data

We do not sell, trade or otherwise transfer to outside parties any collected personal data.

This does not include trusted third parties, affiliates/group companies or processors who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your personal data confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights or the rights of others, property, or safety. Furthermore, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

As a general rule, we process your personal data ourselves. In some cases, however, we also use service providers, these may include, in particular, data centers that store our website and databases, IT service providers that maintain our systems. If we pass on data to processors, they may only use the data to fulfill their tasks. The processors have been carefully selected and commissioned by us. They are contractually bound to our instructions, have suitable technical and organizational measures in place to protect the rights of the data subjects and are regularly monitored by us.

In addition, disclosure may take place in connection with official enquiries, court orders and legal proceedings if it is necessary for legal prosecution or enforcement.

If compelled to disclose your data, we will promptly notify you and provide a copy of the demand unless legally prohibited from doing so.

2. Data Transfer to Third Countries

As explained in our privacy policy, we use services whose providers are partly located in so-called third countries (outside the European Union or the European Economic Area) or process personal data there, i.e. countries whose level of data protection does not correspond to that of the European Union. Where this is the case and the European Commission has not issued an adequacy decision (Art. 45 GDPR) for these countries, we rely on your consent to transfer such your personal data to third countries.

If a third country transfer is provided for and no adequacy decision or appropriate safeguards are in place, it is possible and there is a risk that authorities in the respective third country (e.g. intelligence services) may gain access to the transferred data in order to collect and analyze it, and that enforceability of your data subject rights cannot be guaranteed. More information related to this aspect may be found at Data Transfer to Third Countries.

Processors /Trusted Third Parties

I hereby declare on my own responsibility that I have understood the content of this document and that I consent to:

1. The processing of the personal data as indicated above;
2. The transfer of my personal data in third countries, as indicated above,

CONSENT FORM

For the purpose of observing the principles of processing personal data – especially the principle of data minimization, this form (the “Form”) is in reference of the information and identification data– as provided by you in the preliminary stage of accepting this Form. This Form shall be completed in accordance with the provisions of the Privacy Policy for the use of our site.

I. DATA CONTROLER

Unless otherwise stated in a service-specific privacy notice, the data controller responsible for processing your information depends on where you are based is:
FileCloud Technologies Limited
Hamilton House 2,
Limerick, Ireland
Company registration number IE 3991657RH.
Email: You may submit inquiries regarding personal data protection, privacy and security matters to: dpo@filecloud.com

II. RECIPIENTS OF DATA AND DATA TRANSFER TO THIRD COUNTRIES

1. Recipients of Data

We do not sell, trade or otherwise transfer to outside parties any collected personal data.

This does not include trusted third parties, affiliates/group companies or processors who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your personal data confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights or the rights of others, property, or safety. Furthermore, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

As a rule, we process your personal data ourselves. In some cases, however, we also use service providers, these may include data centers that store our website and databases, IT service providers that maintain our systems. If we pass on data to processors, they may only use the data to fulfill their tasks. The processors have been carefully selected and commissioned by us. They are contractually bound to our instructions, have suitable technical and organizational measures in place to protect the rights of the data subjects and are regularly monitored by us.

In addition, disclosure may take place in connection with official enquiries, court orders and legal proceedings if it is necessary for legal prosecution or enforcement.

If compelled to disclose your data, we will promptly notify you and provide a copy of the demand unless legally prohibited from doing so.

2. Data Transfer to Third Countries

As explained in our privacy policy, we use services whose providers are partly located in so-called third countries (outside the European Union or the European Economic Area) or process personal data there, i.e. countries whose level of data protection does not correspond to that of the European Union. Where this is the case and the European Commission has not issued an adequacy decision (Art. 45 GDPR) for these countries, we rely on your consent to transfer such your personal data to third countries.

If a third country transfer is provided for and no adequacy decision or appropriate safeguards are in place, it is possible and there is a risk that authorities in the respective third country (e.g. intelligence services) may gain access to the transferred data in order to collect and analyze it, and that enforceability of your data subject rights cannot be guaranteed. More information related to this aspect may be found at Data Transfer to Third Countries.

3. Processors /Trusted Third Parties

You may at any time withdraw your consent by contacting us using the contact information in clause 1.

I hereby declare, on my own responsibility, that I have understood the content of this document and that I consent to the transfer of my personal data in third countries, as indicated above, by checking the appropriate box for this consent form.

FileCloud is aware of the fact that on July 16, 2020, the European Court of Justice has issued a ruling invalidating the EU-US Privacy Shield Framework.

FileCloud is monitoring any and all developments with a and is close observance of all applicable guidelines and guidance from the European Commission and the US Government.

The ruling does not change FileCloud’ ability to continue offer our products and services and we rely on the derogation provided by article 49, paragraph (1) letter a) and any time we collect personal data that are to be transferred outside the EU or EEA, we will provide all necessary details and obtain your prior consent.

Depending on each situation, FileCloud may also rely on the derogation provided by article 49, paragraph (1) letter b) if the transfer of personal data is necessary for the performance of a contract between the User – data subject and FileCloud or the implementation of pre-contractual measures taken at the User – data subject’s request.

FileCloud’s services require data to flow from the European Union (EU), the European Economic Area (EEA) to the United States (U.S.) and back. To ensure that EU personal data is protected FileCloud has implemented all reasonable technical and organizational measures and is processing the personal data with the observance of all processing principles – mainly but not limited to data minimization principle.

We remain committed to ensuring the continuance use our products and services worldwide.

Note: FileClouds data centers, which store our user’s – data subjects’ information, are currently located in the U.S.

FileCloud is monitoring developments regarding a Privacy Shield replacement and will update here if there are updates.

To: Customers With FileCloud Server Deployed on Red Hat Enterprise Linux (RHEL) 9

The latest updates to RHEL 9 have created a licensing issue that impacts all production, trial, and community edition instances running on this operating system.

Issue

FileCloud licensing leverages SHA-1 for license encoding and verification. However, the message digest algorithm SHA-1 has been replaced by SHA-256 in RHEL 9. While still available in the system, Red Hat has disabled SHA-1 by default in preference to the more secure SHA-256 algorithm.

As a result, FileCloud licenses cannot be processed by the system.

Impact

If you are running FileCloud Server on RHEL 9 and perform the latest package update on your Linux installation, you will be presented with the message, “invalid license” and users will be unable to log in.

Workaround

The current workaround to allow for FileCloud licenses to function properly on RHEL 9 installations is to bypass the new operating system hash algorithm defaults by taking the following steps:

1. Open /etc/pki/tls/openssl.cnf
2. Append the following lines to the end of the file:

       [openssl_init]  
       alg_section = evp_properties
       [evp_properties]
       rh-allow-sha1-signatures = yes
       

3. Reboot the server.

Status

A permanent resolution to this issue is currently pending. We will provide further updates as soon as they are available.

Why We Use Cookies

HTTP cookies (or internet cookies) are very small text files that contain information based on name-value pairs. These files help identify users visiting a website. Each visit or session generates the creation of cookies, which are stored in a user’s browser. Cookie-related technologies includes web beacons, tracking pixels, images, and scripts, which assist in the delivery of deliver cookies, data gathering, performance analysis and information management on websites.

Cookies and cookie-related technologies are used to support basic page functions and performance as well as marketing research. If a user makes a repeat visit to the website, the cookies in their browser settings can help determine how the page loads and what information to present. As a whole, cookies help websites provide a more personal and convenient experience for internet users, from remembering login credentials to filling out forms to presenting targeted ads.

However, because cookies can be used to identify and track user movements and activities online, they also represent a potential privacy concern. This is why websites offer cookie settings, so you can customize the information that a website collects.

FileCloud is a hyper-secure, compliance-friendly Content Collaboration Platform (CCP). Our solutions are organized around digital security and privacy, so we understand the importance of protecting your personal information. This includes the information gathered by cookies that accrue as a result of visiting our marketing and service sites. You can learn more about the cookies we use and how to manage your settings below.

FileCloud and Third-Party Cookies

Strictly Necessary Cookies

These cookies are set directly by the FileCloud website, products, and related services (together referred to as the “Site“) and are thus referred to as “first-party cookies”. They directly impact the functions and performance of the website/services and cannot be disabled.

Legal basis for processing: we process information about you contained in or obtained from strictly necessary cookies in our legitimate interests in accordance with Article 6 paragraph (1) letter (f) of the GDPR.

Legitimate interests: ensuring our site functions properly and providing you with online services you have requested.

Functional

Select first-party and third-party cookies support site visits, content experiments, page performance, and session management. This includes interactive components like trial sign-ups, chat box, and product demo registrations. Identifying information (name, phone number, email address, etc.) must be collected to deliver these services upon user request. This information is used directly by FileCloud to improve the customer experience and meet service requests.

Analytics & Advertising

FileCloud uses select third-party cookies for advertising, marketing, and social media purposes. These cookies provide information like number of unique visits, page visit duration, and page heatmaps (how long a user lingers on a specific area of the page).

FileCloud uses this information to determine which information our visitors and customers find most relevant across our website. These cookies are only used on our marketing website, not sites to access services.

Information collected by third party cookies may be used in advertising and marketing campaigns, website customization, or visitor notification of services. You can find more details on how third parties utilize information collected by cookies by visiting their respective privacy policies.

How to Adjust Cookie Settings

Browser Settings

Cookie settings for websites are saved in web browsers, as well as general cookie preferences. You can adjust your default cookie preferences to remove or reject cookies or even prompt you before accepting cookies.

You can also delete cookies from your device through your browser cookie settings. This may be listed under Settings > Privacy. You can click to allow cookies (it may also appear as “local data”) or you can uncheck the box to disallow cookies.

To adjust your cookie history on your computer, independent of a browser, to go “Settings” and look for the “Privacy” section. Cookie settings may also appear under “Tools” or “Internet Options,” depending on your operating system. Simply follow the prompts to manage or remove cookies.

More information about cookies can be found at https://www.aboutcookies.org/ and at http://www.aboutads.info/consumers.

Page Settings

When you visit our page, you can adjust your cookie settings specifically for our website by choosing to enable optional cookies. Strictly necessary cookies or functional support the function and performance of the marketing and service sites and cannot be disabled.

CCPA

The information collected by cookies is covered under the California Consumer Privacy Act (CCPA). If you are a resident of California, you can choose to opt out from the sharing of your information.

By opting out or disabling cookies, you may find that website performance is affected, certain functions are diminished, and that services like the chat box or trial registrations are no longer available. Opting out of information sharing will not prevent you from being served with generic ads, but it will prevent the occurrence of targeted ads.

Any information that is collected by third-party cookies is subject to their respective privacy policies and are not subject to FileCloud’s Cookie or Privacy Policies. If you opt out, FileCloud will disable these cookies from collecting any further information during visits to our website thereafter.

Information that has been previously collected is not covered by the opt out request; as a result, these cookies may still be saved on your device. You can delete these cookies from your history by navigating to your computer’s Settings>Tools or Internet Options

Questions

Should you have any questions or to inquire further about the Cookie Notice, please visit our Privacy Policy or contact FileCloud by emailing dpo@filecloud.com

Date of Last Revision: November 16, 2023