FileCloud Release Notes

FileCloud Version: 20.2

GeneralFileCloud’s seeding tool now supports Azure blob migrationGeneralBug Fix: Users were not notified if the ICAP server failed, and uploaded files that were not scanned were not deleted; now, a message appears when the ICAP server fails, and a setting enables admins to delete unscanned files. See Use ICAP Antivirus Scanning
20.2.4.12080 – November 19, 2020
Server Patch Release: A problem causing the activity stream to time out has been fixed.
Server Patch Release: To decrease CPU use, FileCloud is no longer using the activity stream for folder browsing.
Server Patch Release: An issue that enabled the Move dialog box to be opened when no selection was made has been fixed.
Server Patch Release: A problem causing an S3 storage multi-part upload to be marked complete although it failed to load the last chunk has been fixed.
Server Patch Release: When FileCloud used S3 for managed storage, an error appeared when a file was added and there was no temp reference for the file. This has been fixed.
Server Patch Release: When a user account with upper-case letters was created from the log-in screen, it failed on login. This has been fixed.
20.2.3.12065 – November 02, 2020
Drive Patch Release: v20.2.0.4958 Support for Mac OS Big Sur has been added.
Drive Patch Release: v20.2.0.4958 Crashes occurred in some instances when Drive was exited; this has been fixed.
Drive Patch Release: v20.2.0.4958 A problem causing blank dialog boxes to appear during document editing has been fixed.
Sync Patch Release: v20.2.0.4932 fixed issues.
Drive Patch Release: v20.2.0.4932 fixed issues.
General Patch Release: An issue causing logout of Admin users who were only given User and User Shares permissions has been fixed.
General Patch Release: A problem causing some API calls to fail after upgrade to FileCloud 20.2.2 has been fixed.
General Patch Release: An issue causing folder opening to work incorrectly after copying files has been fixed.
General Patch Release: An issue causing multiple-file download from S3 network storage to work incorrectly has been fixed.
General Patch Release: An issue preventing upload of password-protected shares has been fixed.
General Patch Release: Public share links were not working in Safari; this has been fixed.
General Patch Release: A problem causing single file shares of video files to fail to display the play button has been fixed.
General Patch Release: When users tried to open a file that was locked by another user, DocIQ information did not load properly; this has been fixed.
General Patch Release: An issue causing Sync folders with & in their names not to sync has been fixed.
General Patch Release: A feature allowing Team Folders to be synced even if My Folders is disabled has been added.
20.2.2.12034 – October 22, 2020
General Critical Update: Fixed issue introduced in 20.2.2.12030 on Oct 21, 2020 release that results in potential data loss for uploaded files are larger than 20MB in S3 or Azure as managed storage backend.
General Patch Release: User import with CSV files are failing when status and verified values are not set.
General Patch Release: A new setting has been added to handle settings for 2FA when a user is promoted to Admin, and 2FA is enabled for Admins. If the setting is not enabled, the 2FA method set for the user account is used for the Admin account. If the setting is enabled, the 2FA method set for administrator’s is used for the Admin account. See Managing Admin Users.
General Patch Release: A problem preventing the AD group Automatic Sync Option and Group Name from being saved has been fixed.
General Patch Release: In AD, if a user had a mixed case username, email login was not working. This has been fixed.
General Patch Release: An issue causing the Cloudupdate tool to overwrite the SimpleSAML config file has been fixed.
General Patch Release: A problem causing a delay when a publicly shared file is downloaded has been fixed.
General Patch Release: An issue preventing emails processed from the backend queue from being sent has been fixed.
General Patch Release: A problem preventing logs from being written to custom paths has been fixed.
General Patch Release: A problem causing large file downloads from Network Shares has been fixed.
General Patch Release: An issue preventing Network Folders from appearing in the new user interface has been fixed.
General Patch Release: A problem causing Recaptcha to fail when 2fa is enabled has been fixed.
General Patch Release: An issue causing downloads from sites using Digital Ocean S3 to fail has been fixed.
General Patch Release: FileCloud has been integrated with Salesforce.
General Patch Release: A problem preventing shares to new limited users when a license quota is fully used has been fixed.
General Patch Release: The Russian translation file has been updated and contains translations.
General Patch Release: A problem causing the Russian translation file to work incorrectly in the new UI has been fixed.
General Patch Release: A problem with the Dutch translation file has been fixed.
General Patch Release: “Forgot Password” was not being translated; this has been fixed.
General Patch Release: A problem causing the system to ignore the setting for hiding the account summary has been fixed.
General Patch Release: An issue causing folders with a # in the display name to appear as empty (and without the portion of the display name following #) has been fixed.
General Patch Release: An issue causing FileCloud to omit portions of Display Names that follow a space when importing users by csv file has been fixed.
General Patch Release: File versioning was not working correctly. This has been fixed.
General Patch Release: When single file share previews were enabled, shared video files were not playing in previews for both the old and new ui’s, but this has been fixed.
General Patch Release: The version number is now displayed during Outlook Add-in installation.
20.2.1.11953 – October 09, 2020
General Patch Release: An issue preventing the folder download option from appearing for My Files and Team Folders has been fixed.
General Patch Release: A problem with encryption activation has been resolved.
General Patch Release: A problem causing the user portal to display English regardless of the setting of Default User Portal Language has been fixed.
General Patch Release: An issue causing the user portal to display the default logo instead of a custom logo has been fixed.
General Patch Release: A problem causing the wrong path length to be displayed when there are Greek characters in a folder/file path for a network share has been fixed.
General Patch Release: A problem causing the user interface to incorrectly display information about an existing user who is invited to a share has been fixed.
General Patch Release: An issue causing MacDrive to crash has been fixed.
General Patch Release: An issue preventing FileCloud Sync from uploading files with an extension containing ‘part’ has been fixed.
20.2.0.11915 – September 20, 2020
Major User Portal redesign – Completely new, easy-to-navigate user interface
Major FileCloud Sync application – Updated look with intuitive functionality
Major Digital Rights Management (DRM) – A new feature that provides more restrictive security for documents
Major Outlook Add-in – Enhanced to include a FileCloud explorer in the right panel as well as the new message box
Major New Mobile UI look – A new interface that matches the updated look of the user portal
Major McAfee CASB integration – Integration with a third-party DLP application
General A new DLP expression uses GeoIP technology to enable login and download control based on country code. See Rule Expressions
General When users share a file privately, they can now include edit (upload) permission
General New functionality enables users to add multiple users to a share and then click email to send one email to all of the users
General Drive: A button that enables a user to immediately commit pending changes to the server. See Settings
General Drive: The replacement of pop-up notifications for each file upload and download with summary notifications in the Recent Activity screen
General Drive: Functionality for uploading up to 5 files at one time.
General Drive: Icons in Drive folders indicating whether or not a file has been cached. See What is FileCloud Drive?
General In the Admin portal, several of the Terms of Service options that appeared on the Customizations page now appear on the Settings page on the Misc/Privacy tab. The Terms of Service text is the only option that now appears on the Customizations page on the TOS tab
General FileCloud licensing that includes enabling 2FA for limited users is now available for Enterprise customers
General The CCE audit log now incudes realpath, svcname (“CCE”), and svcid (rule name)
General The command line interface now supports commands for customizing the admin password
General Enhancements have improved the process of copying, moving, or deleting large numbers of files from the same folder
General Functionality has been added to enable users in the admin portal or user portal to select multiple shares and delete them
General There is now an option to hide the Direct link action. See Share Settings
General There is now a DLP rule for filtering based on the source user’s email domain. See Rule Expressions
General Support has been added for downloading larger numbers of files simultaneously
General Users can now enter recipients of email messages from FileCloud in the format “User <user@site.com>” as well as “user@site.com”
General A flag that indicates the type of shares allowed has been added to the system status call
General When the ICAP service blocks a file, FileCloud now shows a message that gives the reason for the block
General Keyboard shortcuts have been added for major functions in the user portal to comply with Web Content Accessibility Guidelines
General There is a new setting the enables FileCloud to display SSO login only. See Customize the User Login Screen
General There is now a customization setting for adding a formatting hint that appears next to phone number fields. See General Customization
General Policy settings have been added that enable administrators to change the default UI version (new or classic) and to disable user ability to change the UI version
General The ability to download all previous versions of a file at once has been added. See View Previous Versions Of Files
General To correspond with Amazon’s new bucket name requirements, FileCloud no longer supports S3 bucket names with a dot (.) in them; however, prior S3 bucket names with a dot in them are still valid
General Once a user changes the sort setting for a folder in the user interface, the change is saved and reapplied after logging out and logging in and when logging in from a new browser
General Russian language supports has been added for the Web Sync and Drive clients
General Usability: Tool tips for icons in file preview added
General Usability: An ‘x’ for deleting text in a search box added
General Usability: When a private share is created without any users or groups specified, the user is warned before the share is saved
General Usability: Change password fields now include a button for viewing the text
General Usability: When a user does not enter a phone number for 2FA, the user now remains on the page instead of being sent to the log-in screen
General Usability: When users create private shares without specifying user/group permissions, they are warned before the share window is closed
General Usability: Now, when multiple files are uploaded, instead of listing the files after all are upload, each file is listed when its upload is complete
General User promoted to be admin users can now switch to the Admin portal from the User portal
General FileCloud is now in compliance with VPAT Guideline 1.4
General Insertion of watermarks onto view-only shared documents has been added
General Support has been added for admins to include custom css
General Users can now add a setting to the Sync config file to automatically resolve conflicts. See XML Options for Sync
General Timestamp when file is created is now saved
General FileCloud has tools for resyncing ServerLink. Contact Support for help
General Bug Fix: 2FA can now be enabled for Limited users
General Bug Fix: Users can now specify the number of characters in an SMS 2FA code and what combination of numbers, letters, and uppercase letters it uses
General Bug Fix: 2FA log in no longer fails when users include uppercase letters in the log-in username
General Bug Fix: When all users were removed from an AD group, after syncing, the users were not removed from FileCloud. This has been fixed
General Bug Fix: The main admin username may now only include letters, numbers, and the special characters
General Bug Fix: space, period, hyphen, and underscore. It may not be the same as the superadmin name
General Bug Fix: Alerts were not displayed in the Admin UI after the alert count reached 100; this has been fixed
General Bug Fix: Users were not notified if the ClamAV server failed, and uploaded files that were not scanned were not deleted; now, a message appears when the ClamAV server fails, and a setting enables admins to delete unscanned files. See Use ClamAV Antivirus Scanning
General Bug Fix: A problem causing private shares to appear as ‘Public shared ‘ in the audit database has been fixed.
General Bug Fix: A bug preventing the backup server from restoring 0kb files has been fixed
General Bug Fix: Backup server query performance has been improved
General Bug Fix: The backup server now supports the RSYNC protocol as well as the HTTP protocol for file downloads
General Bug Fix: The backup server ui is now able to paginate the backup jobs table
General Bug Fix: A problem preventing indexing of files uploaded to a network share folder with NTFS permissions has been fixed
General Bug Fix: When display names are imported, the pipe character | is now supported
General Bug Fix: When an Enforce DLP rule failed, evaluation stopped, and only one violated rule was being logged. These issues have been fixed
General Bug Fix: Users with view-only access to shares can now preview them in Office in systems that use WOPI and js viewer
General Bug Fix: A problem causing duplicate emails to be sent for systems using HA clusters has been fixed
General Bug Fix: In some cases, although limited user email domains were different from their server URLs, as required, the system sent the error message that the domain was invalid. This has been fixed
General Bug Fix: Creating a user who receives an invitation was prevented if the email had admin as its prefix, this is now permitted
General Bug Fix: A problem causing FileCloud helper to push an incorrect path to FileCloud has been fixed
General Bug Fix: Folders are now locked when an operation is being performed on them
General Bug Fix: A problem causing the Everyone group to incorrectly display 0 members has been fixed
General Bug Fix: Scan requests now include the name, email, and type of the requesting user
General Bug Fix: The versions of jQuery in smartadmin and bootstrap were updated
General Bug Fix: If a license was renewed before the expiry date, cron was failing to get the license information; this has been fixed
General Bug Fix: A problem causing auto-log out in the Admin portal to work incorrectly has been fixed
General Bug Fix: Now, instead of a drop-down that displays Forgot password, Forgot password is displayed directly on the log-in screen
General Bug Fix: An issue causing the backslash after the final folder name to not appear in some folder paths in the audit log has been fixed
General Bug Fix: Logs now include entries for deleted files that skip the Recycle bin because of the file size limit
General Bug Fix: Error logging is now done when an upload limit is reached for a shared folder
General Bug Fix: In a multi-tenancy environment, Site Names and Site Host Names may now include the @ character
General Bug Fix: Notifications stream now displays a notification when a user is removed from a share
General Bug Fix: A problem causing users to not receive self-notification emails has been fixed
General Bug Fix: The Change Password option no longer incorrectly appears in the user portal for users created through SSO
General Bug Fix: The Forgot Password option now appears on the login page for AD and LDAP users, but it does not send a reset email
General Bug Fix: A problem enabling users to save read-only files using CTRL-S has been fixed
General Bug Fix: In the Admin UI, when a user’s policy was edited, no warning was given that the edit was being applied to the default policy for all users; now the warning is given
General Bug Fix: In Version 20.1, when a file was shared publicly with a password, the password did not appear in the invite email, but this has been fixed
General Bug Fix: In the recycle bin view of the User Details window, admins can now sort files by size and modified date
General Bug Fix: A problem causing the “IP” and “How” columns to display each other’s values in the print audit logs has been fixed
General Bug Fix: To prevent internal calls from failing, SAML SSO supports url overrides
General Bug Fix: Improved security against user enumeration vulnerability has been added
General Bug Fix: FileCloud no longer responds to requests to download .gz files
General Bug Fix: In Customization/General/UI Features, the setting Show Single File Share Full Preview was disabled by default, but is now enabled
General Bug Fix: A problem in which shares of sub-folders were not removed when shares of the parent folders were removed has been fixed
General Bug Fix: When a file is shared and a limited user is invited to create an account, the Allow Share and Allow Sync buttons were incorrectly appearing enabled, but now appear disabled
General Bug Fix: Share expiration settings can now be set in user policies
General Bug Fix: A problem causing the URL to continuously refresh when a user attempted to preview a public share has been fixed
General Bug Fix: In policies, admins can override the setting that prevents users from changing share types (between public and private). See Configure Sharing Defaults
General Bug Fix: A problem causing a user logged in through SSO to be omitted from the ‘Get User Login’ report has been fixed
General Bug Fix: When a promoted admin was given Team Folder access, User Share access was not automatically checked. This has been fixed
General Bug Fix: When FileCloud uploads files, it now display the last modified date instead of the upload date
General Bug Fix: The system was allowing multiple metadata sets with the same name to be created but this has been fixed
General Bug Fix: A problem causing hidden and read-only metadata sets to be returned has been fixed
General Bug Fix: A problem causing the system to attempt to extract metadata from files that were over the size limit has been fixed
General Bug Fix: A cache setting has been added to optimize display of network folders. See Network Folder Limitations
General Bug Fix: When an invited user changed the language, the user was taken back to the log-in screen, but the New Account button was missing. Now, the New Account button appears
General Bug Fix: A problem causing users who create new shares to receive multiple share expiry notifications has been fixed
General Bug Fix: A bug preventing the path rule on an external folder to override the main setting has been fixed
General Bug Fix: An issue making it difficult to use the file activity report has been fixed
General Bug Fix: The SafeLogic OpenSSL modules for FIPS have been updated to the latest version
General Bug Fix: A search with the word “filename” was not retrieving network share files. This has been fixed
General Bug Fix: Advanced search on file extensions now works
General Bug Fix: The upper-right corner of the user interface now includes more spaces for displaying the name
General Bug Fix: Share screen for private sharing labeled users as “Guest” and included button “Add Guest.” These have been changed to “Users” and “Invite Users” for clarity
General Bug Fix: Previously, the browser tab for FileCloud displayed the user’s account name, but now it displays the user’s display name
General Bug Fix: Devices are now hidden in settings for limited users
General Bug Fix: The label “Quick Edit” has been replaced with “Edit in Desktop” in the user portal
General Bug Fix: In the screen for creating a new account, the Account name field with the placeholder “Enter name” now has the placeholder “Enter username”
General Bug Fix: When users viewed a public share, the encrypted username appeared as the parent folder of the share; this has been fixed so that “Shared with me” appears instead of the encrypted username
General Bug Fix: In version 20.2, the current version is saved rather than deleted when a previous version replaces it as the current version
General Bug Fix: A problem that was causing duplicate files to be created when versioning was disabled has been fixed
General Bug Fix: A feature to change the locale in WOPI has been added to enable users’ date format and locale to correspond
General Bug Fix: The ability to disable auto-login was not functioning in Drive. This has been fixed
General Bug Fix: When a new file is created but not yet uploaded to the server, and a user tries to open it, the message “DocIQ failed to load” has been replaced with “The file information was not found in server.”
General Bug Fix: Drive was allowing locked files to be opened. This has been fixed
General Bug Fix: When a user tries to rename a locked folder, a notice now indicates that a locked file cannot be renamed
General Bug Fix: A problem after Drive was installed causing files not to lock when edited has been fixed
General Bug Fix: When three consecutive operations were performed on the same file, sometimes the third operation was not completed. This has been fixed
General Bug Fix: The MSI and EXE installers for Drive now remove old versions of Drive when installing the latest one
General Bug Fix: A problem causing Drive not to create limited user accounts on new file shares has been fixed
General Bug Fix: An issue with automatically setting and releasing locks on Microsoft files in Mac and Windows has been resolved
General Bug Fix: When a user tried to perform an action requiring download of a file that was downloading for another operation, an error message that did not explain the issue appeared. Now, the system shows a download progress counter, and the second action is performed when the download completes
General Bug Fix: A problem that caused renamed folders to appear empty until Drive was restarted has been fixed
General Bug Fix: A problem causing FileCloud to freeze when a parent folder was renamed has been fixed
General Bug Fix: A problem causing errors when right-click actions were selected has been fixed
General Bug Fix: A problem preventing right-click options from working when the FileCloud url had a custom port has been fixed
General Bug Fix: An issue causing upload or download of a large number of files to fail has been fixed
General Bug Fix: An issue causing problems with mounting the drive when multiple users logged in to MacDrive on the same device has been fixed
General Bug Fix: A duplicate folder name event that was appearing as an error has been fixed to appear as info in the log
General Bug Fix: A setting has been added that allows admins who have disabled notifications to enable them for errors and important messages only
General Bug Fix: A problem preventing file upload when the “read-only” sync flag and the “propagate ACL changes to sync” flag were enabled has been fixed
General Bug Fix: An error allowing shares with view-only permissions to be copied to other locations has been fixed
General Bug Fix: If a user created a folder other than default in Favorites, the folder could not be deleted. To resolve this, options to create, rename and delete Favorite lists from the Favorites’ screen have been added
General Bug Fix: A problem preventing files or folders from being uploaded into the Favorites folder has been fixed
General Bug Fix: The correct TOS content for FC Online accounts was only added when the account was initially created. Reset to Defaults for TOS customization sent them to another page instead of resetting the TOS. This has been fixed
General Bug Fix: An issue causing the default rather than custom TOS to display on the customer registration page has been fixed
General Bug Fix: An issue preventing files with uppercase extensions from being indexed has been fixed
General Bug Fix: Alerts sent from ServerLink were being sent from admin email and to admin email, but are now sent from system default email and to admin email
General A problem causing secondary server replication to stop randomly has been fixed
General Bug Fix: ServerLink events are now handled in the serial processing high priority queue rather than the parallel queue
General Bug Fix: A problem preventing the local machine timestamp from being saved for uploaded folders has been fixed

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  • End Users

  • Administrators

Introduction

End Users

  • Introduction
  • Web Portal
  • My Files, Team Folders and Network Shares
  • File Operations
  • File Details
    (Activity, Metadata, Comments)
  • File Sharing
  • Share Options and History
  • Shared by Me
  • Conclusion

Administrators

  • Login
  • Admin Dashboard
  • User Management
  • Group Management
  • Team Folders
  • Network Shares
  • User Shares
  • Device Management
  • Governance Dashboard
  • Smart DLP
  • Other Tools
    (Workflows, Metadata, Reports)
  • Customization

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