FileCloud Release Notes

FileCloud Version: 21.1

21.1.2.15173 – July 06, 2021
Drive Patch Release: In Drive, listing of files in S3 network folders was failing. This has been fixed.
Drive Patch Release: Some files uploaded to Network Folders disappeared. This has been fixed.
Mobile Patch Release: A problem preventing videos from playing in iOS has been fixed.
Server Patch Release: Backup jobs show failed status even when one file download fails; in this situation, an option to restore or manage downloaded files is now displayed.
Server Patch Release: An issue causing downloads to stop and restart when they reached 500 MB has been fixed.
Server Patch Release: A problem causing encryption/decryption to fail after upgrade to version 21.1 has been fixed.
Server Patch Release: The device authorization code was not visible in high contrast mode. The background color for the code box has been changed to make it visible.
Server Patch Release: When users signed up for an account, an inaccurate message appeared. The message indicated that an email with activation instructions was sent to the new account. Now the message indicates that an email will be sent to the new account when the Admin approves it.
Server Patch Release: When a user attempted to move files from a folder with many files, the wrong files were moved. This has been fixed.
Server Patch Release: The threshold tie was intermittently causing failed alerts to appear for the MQ service when there was no failure; this has been fixed.
Server Patch Release: A problem causing FileCloud to send duplicate notifications of file and folder changes to be sent has been fixed.
Server Patch Release: The user who edited an NTFS Network Folder was being assigned as the owner. This has been fixed.
Server Patch Release: Printing PDFs using jsPDF was not working. This has been fixed.
Server Patch Release: When the same-site cookie attribute was set an internal warning caused an immediate logout. This has been fixed.
Server Patch Release: After a recycle bin was emptied, deleted orphaned files and folders were counted in the usage calculation. An option has been added to the rmutil tool to prevent this. See Clear a Recycle Bin.
Server Patch Release: An issue preventing switching a share to private when the setting “Public shares must be password protected” is enabled has been fixed.
Server Patch Release: Preview of a view-only public share displayed a print button; now, the print button does not appear.
Server Patch Release: A problem preventing admins from editing user shares in the Admin portal has been fixed.
Server Patch Release: FileCloud did not escape certain characters in logs which caused some SIEM tools to parse CEF files incorrectly. This has been fixed.
Server Patch Release: SSO login of a user to the Admin portal was failing. This has been fixed.
Server Patch Release: A week or more after upgrade to 21.1, some sites were crashing. This has been fixed.
Server Patch Release: A problem causing the Admin dashboard user quota report to include users from different sites has been fixed.
Server Patch Release: An issue causing file upload into Network Folders to fail when versioning is set to 0 has been fixed.
Sync Patch Release: Read-only Sync in the latest version of FileCloud was not working. This has been fixed.
21.1.1.15106 – June 09, 2021 (Client Release)
Drive Patch Release: v21.1.1.5892 An issue causing Drive to crash when accessing some config file settings has been fixed.
Drive Patch Release: v21.1.1.5892 In Drive, a problem causing File Explorer to hang when users navigated the folder tree has been fixed.
Drive Patch Release: v21.1.1.5892 The latest version of Drive was unable to lock files. This has been fixed.
Drive Patch Release: v21.1.1.5892 In Drive, precaching can now be disabled to avoid server overloads.
Installer Patch Release: v21.1.1.5892 The Update Tool now supports new message queue installation and a command line option to skip Mongo dump.
ServerSync Patch Release: v21.1.1.5892 In some scenarios, when ServerSync ran, the path was not accessible. This has been fixed.
Sync Patch Release: v21.1.1.5892 In Sync, an error causing network folder listing to fail has been fixed.
Sync Patch Release: v21.1.1.5892 In Sync, when usenewrenamelogic was set to true, and a folder was moved, the move was not performed. This has been fixed.
21.1.1.15106 – May 26, 2021
Server Patch Release: A problem causing Apache and MongoDB to fail to start after installing FileCloud Version 21.1 in Windows 2012, 2016, and 2019 has been fixed.
Server Patch Release: Unauthenticated users could potentially read the contents of zip files. This has been fixed.
Server Patch Release: A reflected DOM-based XSS vulnerability has been fixed.
Server Patch Release: After the URL was upgraded, the message queue stopped and required a manual restart. Now it restarts automatically.
Drive Patch Release: The new version of Drive was not able to lock files; this has been fixed.
Server Patch Release: The message queue stops after URL upgrade and required manual restarting. Now it restarts automatically.
Server Patch Release: When a promoted admin attempted to add folder permissions, the browser refreshed. This has been fixed by adding Create permission for Folder Permissions, which must be checked.
Server Patch Release: A problem causing Advanced Search to return different results for the same search term has been fixed.
21.1.0.15081 – May 12, 2021
General Security Advisory: Advisory 2021-05-01 OpenSSL Vulnerability.
General Security Advisory: Advisory 2021-05-02 Admin Portal Phar Deserialization.
Major FileCloud Server Performance Enhancements: FileCloud is now 66% faster, more extensible, and capable of handling higher loads.
Major Keyboard Accessibility: Keyboard accessibility is now supported, enabling users to submit forms or navigate using keyboard shortcuts and navigation.
Major System Software Upgrades: System software has been upgraded to the latest versions for optimal performance.
Major Role-based Admin Users: Admin users are now tied to roles to make it easier to assign permissions.
Major FileCloud Drive User Interface: FileCloud Drive has a new, streamlined user interface as well as a log-in wizard.
Major Drive Support for Big Sur: FileCloud Drive now supports Big Sur running on Apple Silicon. Note that setting changes are necessary.
Major ServerLink enhancements: Enhancements to ServerLink include additional status information, a Fast mode for quicker syncing, and improved error notification.
Major Microsoft Office Sensitivity Metadata: Sensitivity labels are now automatically extracted with other Microsoft Office metadata.
Major Sync and ServerSync Support for Linux: Sync 2.0 and ServerSync now support installations on Linux.
Major Better Security When Updating FileCloud: An improved verification process has been implemented to increase security when downloading FileCloud upgrades.
Enhancements: Server
General The Apache version in FileCloud has been updated to Version 2.4.46.
General MongoDB has been updated to Version 4.2.13 to replace Version 3.6, which has been deprecated. Note: FileCloud Versions 21.1 and higher will not work with versions of MongoDB lower than 4.0.
General The PHP version in FileCloud has been updated to Version 7.4.16.
General The Solr version in FileCloud has been updated to Version 8.8.2.
General The OpenSSL version in FileCloud has been updated to Version 1.1.1k to resolve a security vulnerability. See Advisory 2021-05-01 OpenSSL Vulnerability.
General When a user had two accounts with AD logins, the user was sometimes logged into the wrong account. A new setting can be enabled to prevent errors with multiple AD account logins.
General There was no method of giving an admin user some folder privileges while preventing folder deletion. The new role-based admin user feature enables users to permit some actions while denying others.
General System and email alerts are now sent when the message queue is down.
General The summary email now lists the number of system alerts and warnings since the last summary email.
General When a user accesses a public share to perform any action, the log now indicates that “Someone” rather than “Anonymous” accessed the share to avoid confusion.
General Basic authentication is now available to users with the correct permissions if FileCloud has the basic authentication setting enabled.
General The FileCloud Automation app now includes a parameter for disabling SSL verification.
General A setting has been added for disabling deletion of backup files.
General Color tag metadata can now be applied to files through the CCE.
General Now, the current version of the user portal supports custom CSS.
General When a user saves a SHARE/ENFORCE DLP rule, a warning that all shares violating the rule will be deleted during the daily Cron run now appears.
General The body of the Email template for password expiration notification has been changed for the current UI to reflect the position of settings in the old UI.
General In the Settings for Storage > My Files, the Encryption field now displays the encryption status with the Manage button.
General Recommendations for the maximum length of metadata field names and attribute values have been added.
General File and Folder Activity email notifications now include links to the files or folders referenced.
General Reports now show partial data when their status is queued or in progress.
General A new report that shows the files and folders shared with a user has been added.
General The Storage Usage report now has parameters that enable reporting on non-default sites.
General The Retention tool has a new parameter that supports multi-tenant setups.
General The Retention tool has a new parameter that enables removal of a retention policy from all files/folders in a parent directory.
General Now, in the current user interface, users can choose a file to be displayed when a publicly shared folder is previewed.
General Now, when a user who can only share privately creates a share, the Manage Share dialog box opens in expanded view and shows share options.
General Storage utility scripts have been added for calculating usage and missing files.
General When FileCloud was updated, users were not warned that adjustments made to httpd.conf were overwritten. Now a message informing users appears when the update is complete.
General When user and team folder total quotas were unlimited, User Details displayed their values as “0.” It now displays their values as “Unlimited.”
General The Inactive users email now includes last dates logged in as well as usernames.
Enhancements: Drive
General The Commit Pending Changes button, which appeared in earlier versions of Drive, has been restored to settings.
Enhancements: Outlook Add-in
General There are now parameters available for setting auto upload defaults for the Outlook Add-in.
Enhancements: ServerSync
General ServerSync is now supported on Linux.
General ServerSync now supports SUSE Linux versions 12 and 15. To use SUSE Linux version 12 with storage application programs such as Dell Unity VSA, enable LAN file sharing.
General A ServerSync watchdog app now runs in the background and attempts to restart ServerSync if it stops running.
Enhancements: Sync
General Sync 2.0 (the current Sync interface) is now supported in Linux.
Enhancements: ServerLink
General ServerLink can now be run in Fast mode.
General ServerLink status boxes now display user and file count as well as number of journal records.
General ServerLink now has a separate file that stores its log records.
General A new setting has been added to control maximum server link log file size.
General A monitor that sends an alert if ServerLink is not running can now be configured.
General When there is a synchronization error, ServerLink now sends an alert message to the admin once an hour until the issue is resolved, up to 3 times in 24 hours.
General It is now possible to have a common URL for shares and other links that is used for all nodes.
Bug Fixes: Server
General Bug Fix: Many activities exceeded 60 seconds. This has been fixed.
General Bug Fix: AD Users with the same username but different email domains were able to log in to their accounts with their own emails and the other users’ passwords. This has been fixed.
General Bug Fix: Some disabled AD users were imported to FileCloud as enabled users. They are now imported as disabled users.
General Bug Fix: Admin session timeout was not working. This has been fixed.
General Bug Fix: When the renamefile API was called for a very large folder, it resulted in a timeout. This has been fixed.
General Bug Fix: When a user was added to a policy, the audit logs incorrectly showed that other users in the policy were removed and added back. This has been fixed.
General Bug Fix: Previews were shown in audit records as downloads. This has been fixed.
General Bug Fix: Audit records were not added for subfolders of deleted folders. This has been fixed.
General Bug Fix: The right panel expansion button was disappearing when a user scrolled down the page. This has been fixed.
General Bug Fix: After users moved or copied large folders, critical section records that were not removed blocked other operations. A tool has been added to help users manually delete the records. See Critical Section Cleanup Tool
General Bug Fix: When a custom path was entered into Initial User Web Portal Path in Customization > URL > Initial User Web Portal Path, FileCloud ignored it and sent the user to the default login page. This has been fixed.
General Bug Fix: FileCloud was resizing custom header logos, causing some to appear distorted. FileCloud now accepts customer header logos of any height and does not resize them.
General Bug Fix: In the User Portal, in the Settings > Devices screen, when the cursor hovered over a truncated device name, the full device name was not shown. Now, the full device name is shown.
General Bug Fix: In the User Portal, when a user moved from page to page in the device list, the top device was no longer displayed. This has been fixed.
General Bug Fix: A problem causing a large number of tmp files to be created, which caused the disk quota to be met has been fixed.
General Bug Fix: A new DLP function has been added to enable checking if a value is in a metadata array attribute.
General Bug Fix: Irrelevant warnings have been removed from email notifications for online sites. A summary Admin email with error messages but not warning messages is now sent to a specified address.
General Bug Fix: Periods at the end of URLs have been removed from email templates to avoid errors when copying the URLs and clicking on them.
General Bug Fix: Users were able to start a multiple encryption process from the Admin portal causing data loss. This has been fixed.
General Bug Fix: An issue preventing the Manage Folder Level Security box in the user portal from showing more than 12 users with folder permissions has been fixed.
General Bug Fix: A system set up with ICAP AV with ESET antivirus failed on a “get” method because it expected all upper-case “GET”. This has been fixed.
General Bug Fix: Issues preventing some uploaded files from being classified by ICAP DLP have been fixed.
General Bug Fix: Instructions for installing FileCloud updates using the FileCloud Update Tool have been modified to validate the data uploaded.
General Bug Fix: The error message for failed logins with LDAP authentication now has less emphasis to match the style of similar error messages.
General Bug Fix: A problem causing logs to display passwords in clear text if an AD connect test failed has been fixed.
General Bug Fix: When the log level was set to DEV mode, some passwords appeared in clear text in the logs. This has been fixed.
General Bug Fix: During Admin portal login, more steps are logged to aid in debugging login errors.
General Bug Fix: An issue causing the system to erroneously alert the user that managed storage was running out of space has been fixed.
General Metadata search was not working correctly for Guest and Limited accounts. This has been fixed.
General Bug Fix: Support has been added for Arabic characters in Network Folder names.
General Bug Fix: A problem causing Network share folders to be automatically renamed has been fixed.
General Bug Fix: Users were unable to share files from Network shares and give Manage permission. This problem has been fixed.
General Bug Fix: An error that broke the links on notification entries has been fixed.
General Bug Fix: Attempting to change a share notification caused a timeout. This has been fixed.
General Bug Fix: An issue causing a page printed to PDF to appear empty has been fixed.
General Bug Fix: After a user updated to FileCloud 20.2, password-protected PDFs failed to open for preview. This has been fixed.
General Bug Fix: For clarification, a note has been added to the Customization > General > UI Features > Show Document Preview setting explaining that document preview must be configured for the setting to work. In addition, when preview is not enabled, the preview option for files in the user portal is grayed out.
General Bug Fix: An issue that was preventing generation of the “Get the effective permissions for team folders” report has been fixed.
General Bug Fix: The user login report was displaying ANONYMOUS instead of the user name for 2FA logins. This has been fixed.
General Bug Fix: Some reports were not displaying all data when there were a large number of results. This has been fixed.
General Bug Fix: A problem causing an update delay in the System Summary dashboard report has been fixed.
General Bug Fix: A problem causing a retention policy to prevent deletion of an empty folder has been fixed.
General Bug Fix: An issue preventing the “Shares not allowed” setting from being saved for S3 Network Folder Details has been fixed.
General Bug Fix: An issue causing download from S3 managed storage to fail has been fixed.
General Bug Fix: Use Cached Results is now checked by default in the Advanced Search box.
General Bug Fix: When users searched on team folders, the result displayed “Path not valid or accessible.” Now, invalid paths are not shown and valid paths do not display the message.
General Bug Fix: A non-critical Phar deserialization vulnerability was found. This was fixed by preventing upload of Phar files. See Advisory 2021-05-02 Admin Portal Phar Deserialization
General Bug Fix: An error message was indicating whether a user had entered an incorrect username or password when login failed. Now the message is less specific and indicates that either the username or the password may be wrong.
General Bug Fix: A problem enabling uploaded files to avoid validation has been fixed.
General Bug Fix: The seeding tool was not seeding files and folders with paths longer than 255 characters in Windows. This has been fixed.
General Bug Fix: The share option was not disabled for limited users. This has been fixed, and the option is now disabled.
General Bug Fix: When sharing is disabled in a policy, the user portal now hides the share option for a file/folder.
General Bug Fix: A problem that was preventing a share name with a space in it from being uploaded in FileCloud’s current user interface has been fixed.
General Bug Fix: In the classic UI, the page for a public share displayed a logout button that led to an invalid page. This has been fixed.
General Bug Fix: When a full user shared a folder from a Network Share with a guest user, and the guest user publicly shared a subfolder with upload permission, the subfolder could not be uploaded. This has been fixed.
General Bug Fix: In Policy Settings for 2FA, when the 2FA Mechanism was set to SMS Security and the SMS Provider Setup was changed, the change to SMS Provider Setup was not saved. This has been fixed.
General Bug Fix: Filenames were not indexed by Solr if the file content failed to be indexed. Filenames are now indexed even if the file content is not indexed.
General Bug Fix: When Solr searched for a filename with a space in it, it returned full string matches and matches for the strings on either side of the space. Now, it searches only for the full string or partial string including the space.
General Bug Fix: SSO login was not working in the new UI. This has been fixed.
General Bug Fix: SAML SSO configuration has been modified to avoid issues with installations using proxies and non-default ports.
General Bug Fix: An incorrect Dutch language translation has been fixed.
General Bug Fix: Translations have been added for a number of UI messages.
General Bug Fix: The new user interface introduced in FileCloud Version 20.2 is not supported in Internet Explorer. The old interface is supported in Internet Explorer.
General Bug Fix: An issue preventing users imported from a csv file from being edited in the Admin portal has been fixed.
General Bug Fix: A problem causing a zero-byte version of a file to be created has been fixed.
General Bug Fix: An issue preventing shared video files from being previewed in IE and Chrome has been fixed.
General Bug Fix: The documentation spelled the parameters for licensed company and geoip location incorrectly, causing watermarks to omit that information. The documentation now spells the parameters correctly as LICENSED_COMPANY and GEOIP_LOCATION. See Enabling Watermarks On Previews.
General Bug Fix: A problem causing WebDAV to perform incomplete uploads of large files has been fixed.
General Bug Fix: An issue causing web edit of an xlsm file to fail in FileCloud’s current user interface has been fixed.
General Bug Fix: An issue causing the Admin UI to show that a failed WOPI configuration was successful has been fixed.
General Bug Fix: If a file was locked by WOPI when one user opened it, a coauthor could not open it for edit. This has been fixed.
General Bug Fix: When WOPI preview was enabled, FileCloud’s current user interface failed to preview read-only files. This has been fixed.
General Bug Fix: The delete inactive files workflow deleted files based on the file timestamp rather than the FileCloud upload time. This has been fixed.
General Bug Fix: For the workflow “If file uploaded is bigger than expected size” the action “Delete the file(s)” was not working. This has been fixed.
Bug Fixes: Drive and MacDrive
General Bug Fix: 2FA login was resulting in a “not authorized” error. This has been fixed.
General Bug Fix: An issue causing removal of saved files has been fixed.
General Bug Fix: A lag occurred between the time edits to files were made on one computer and appeared on another. Now updates appear immediately (allowing for the 30-second interval between update checks).
General Bug Fix: Locks on files were not released after a reasonable period of time, preventing users from accessing files. Now locks on files are released after 10 hours.
General Bug Fix: When auto-unlock was enabled in DocIQ, auto-lock was not working. This has been fixed.
General Bug Fix: An issue preventing login when the URL ended with a / has been fixed.
General Bug Fix: Drive was not displaying network folders after update from 20.2 to 20.3. This has been fixed.
General Bug Fix: An issue was preventing .part files from being deleted after they were uploaded to a Network Folder using Drive. This has been fixed.
General Bug Fix: A problem causing FileCloud Drive to crash has been fixed.
General Bug Fix: After MacDrive was rebooted, the user had to log in and out several times before the drive was mounted. This has been fixed.
General Bug Fix: A problem causing upload of files to renamed folders to fail has been fixed.
General Bug Fix: The system was not handling some multiple rename operations correctly. This has been fixed.
General Bug Fix: Drive was allowing users to shut down before all file changes were recorded. Changes are recorded more quickly now and users are warned if they attempt to shut down before changes are recorded.
General Bug Fix: When memcache was used for a session with SSO, memcache errors appeared in the FileCloud logs. This has been fixed.
General Bug Fix: Some saved files were not uploaded with Drive. This has been fixed.
Bug Fixes: Sync
General Bug Fix: Digital signatures on FileCloud packages that were signed before installation were removed after installation. This has been fixed.
General Bug Fix: Logs now indicate if a file was not deleted because remote delete was not configured.
General Bug Fix: A problem preventing users from changing the Allow Remote Management setting has been fixed.
General Bug Fix: On Sync for Mac, RMC and remote wipe were not working. This has been fixed.
General Bug Fix: When FileCloud Sync was not syncing properly when run as a service. This has been fixed.
General Bug Fix: Real-Time Network Folder sync status was displayed under Cloud Storage without a label. For clarity, the label “My Files/Team/Shared Folders/Real-Time Network Folders” has been added.
General Bug Fix: An issue allowing a shared root team folder (which cannot be synced) to be added in selective sync has been fixed.
General Bug Fix: An issue causing Sync to fail to upload files to a not yet existing Network Folder has been fixed.
Bug Fixes: Drive and Sync
General Bug Fix: The install folders are now named FileCloud Drive and FileCloud Sync.
Bug Fixes: ServerSync
General Bug Fix: Auto conflict resolution was not working. This has been fixed.
General Bug Fix: When deduplication is enabled, ServerSync now Syncs Windows Server files correctly.
Bug Fixes: Sync and ServerSync
General Bug Fix: To avoid errors, ServerSync and Sync no longer download Thumbs.db files.
Bug Fixes: ServerLink
General Bug Fix: The criteria for showing warning and error states has been improved so that there are fewer false reports of error states.
General Bug Fix: A problem causing ServerLink connections going through a load balancer to fail has been fixed.
General Bug Fix: A problem preventing an sljournal index from being created after an HA ServerLink upgrade has been fixed.
Bug Fixes: Add-ins
General Bug Fix: DocIQ was showing a security exception when opening files. This has been fixed.

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